Public Grievance Redressal


Public Grievance Redressal (PGR) system allows citizens to file the complaints related to any issues faced within the Cantonment area and track the status of the issues raised.

Steps Involved:

  • 1. Log a complaint with relevant details and uploading photos (optional)
  • 2. Resolution by CB officials
  • 3. Rating by Citizen on the resolution provided
  • 4. On approval of th4. Re-open the complaint if not satisfied.e application, Pay the trade licence fee & Download the Trade Licence Certificate

Facilities Available:

  • 1. Online tracking of the status of the compliant
  • 2. Status update through SMS and Email
For More details download the User Hand Book here: